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    • When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
    • Not required, but we recommend to register to be member to entitle other Benefits. Please view our MEMBERSHIP at our website.
    • Our online ordering system will ask for all the important information you should submit.
    • We accept all the major credit cards (Visa, Mastercard), PayPal, Apple Pay and Google Pay.
    • We will send you the tracking code of the shipment when the parcel has been sent.
    • Shipping cost is calculated at check-out base on weight. You can see the shipping fees on the checkout process before the payment is made.
    • Please contact us within 48 hours of placing your order for any information changes.
    • If it is verified that the problem is not caused by human or improper use, we will arrange return / exchange.

    • You also can buy our products at HKTV mall, 3Mall. you may refer to our sales point in here https://www.qivation.com/en/pages/shoplist