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MEMBERS EXCLUSIVES BENEFITS

‌ Member Point	‌ Exclusive Promotion	‌ Birthday Credits
Accumulate 1 points for every spending HK$1, customer can redeem Points for cash in the next purchase Or use on Points redemption event	During the promotion period of the event, exclusive member discounts and extra points rewards.	Members will receive Birthday Credits at the month of birthday
‌ Free Delivery	‌ Membership Discount	‌ Wellness Life
Members enjoy free delivery on local orders with purchases over $200	Member discount for every purchase	Get information about Qivation products and activities anytime, anywhere, and experience wellness life.

Shipping discount for member only

Members enjoy free shipping in Hong Kong with purchases over $200

Non-members enjoy free shipping in Hong Kong with purchases over $400

*The delivery charge will only be deducted after the member log-in and also after the payment information has been inputted into the payment page*

Membership Tier & Benefits

	‌ Basic Member	‌ Silver Member	‌ Gold Member	‌ Platinum Member
Grade conditions	Free Registration	Accumulated Spending HK$500	Accumulated Spending HK$5,000	Accumulated Spending HK$5,000
Validity period	Permanent	12 months	12 months	12 months
Welcome credits	HK$20
Local Free Delivery	Purchases over $200	Purchases over $200	Purchases over $200	Purchases over $200
Birthday credits	HK$50	HK$50	HK$50	HK$50
Exclusive Promotion		✓	✓	✓
Member Discount			5%	10%
Credits Reward	✓	✓	✓	✓
Member Points Reward	✓	✓	✓	✓

The membership upgrade and renewal conditions are based on 12 months. Customers who meet purchasing standards within 12 months can enjoy the upgrade or renewal qualifications. Please note, the membership renewal validity period will not be accumulated repeatedly. After the renewal, the accumulative consumption upgrade amount will be calculated from 0.
Newly registered members receive a HK$20 welcome credit to use on their first purchase. The welcome credit must be used within 30 days.
Members enjoy free delivery on local orders with purchases over $200. Please view our website’s SHIPPING & DELIVERY Policy.
Fill in the "Member's Birthday" block to enjoy a special birthday credit. You must use the birthday credit within 30 days, or it will expire.
The membership discount can be used with other promotions but does not include individual promotions. Please refer to the terms and conditions of individual promotions.
Auto reward store credits accumulate when you spend HK$20, and you get 1 credit to use on your next purchase. The store credit is valid for 1 year only.
Customers can only apply up to HK$100 credits when the total order is over HK$500.
Earn Member Points on every purchase. All earned points expire at the end of the year.
All transaction records and values are based on HKD. For customers purchasing our products from overseas, the relevant currency is for reference only.